Shipping policy
🚚 Shipping Policy
1. Free Shipping (USA only)
We offer free standard shipping on all U.S. orders over $75.
2. Shipping Fees
USA :
Standard Shipping : 8-15 business days
$9.95 for under $75
Free for orders over $75
Fast Shipping (UPS) : 3-5 business days : $59
International :Â
Standard shipping : 10-25 business days : $19.95
Fast Shipping (UPS or DHL) : 4-7 business days : $79
📌 Business days do not include weekends or public holidays.
4. Do you ship internationally?
Yes – we offer worldwide shipping with tracking numbers provided for all orders.
5. Lost or damaged parcels?
If your package is lost or damaged, please contact us via email : support@giftshopbyhelen.com.
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Lost orders will be replaced or refunded depending on time and availability.
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Damaged items will be replaced at no cost to you.
6. Can I cancel or modify my order?
Yes, orders can be changed or canceled within 24 hours of purchase.
7. Special Notes for Handmade Orders
Please leave a valid email or phone number at checkout so we can contact you for artwork confirmation or shipping updates if needed.